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Immersion heater not working? What to check.

No hot water from the immersion: the switch, timer and fuse board checks, the signs of a failed element, and when to call us.

Switches and fused spurs on a wall
Stop if you see or smell burning. Scorch marks, a hot or buzzing socket, sparks or a melted plug: switch off at the socket, unplug only if it is safe to touch, and if it is safe to reach, switch off the main switch on the fuse board. Then call us on 0345 3 822 833. If there is a fire or someone has had an electric shock, call 999.

No hot water and the immersion heater’s on? Before you call anyone, there are a few things worth checking.

Quick checks

  1. The switch. Immersion switches are usually near the cylinder, often with a red light. Some have a Sink / Bath switch for two elements: try the other one.
  2. The timer. Many immersions run on a timer or Economy 7. Check the time is right (after a power cut or clock change) and the boost button works.
  3. The fuse board. Look for a tripped breaker or RCD for the immersion. If it trips again when switched on, the element has probably failed.
  4. The fused spur. Some immersions are fed through a switch with a fuse. A blown fuse can mean a failed element.

Common causes

SymptomLikely cause
No hot water, switch light onFailed element or tripped thermostat cut-out
Trips the RCD or breaker when switched onFailed element leaking to earth
Water only lukewarmThermostat set too low or faulty; one element of two failed
Water too hot or scaldingFailed thermostat. Switch off and call us
Burning smell or scorched switchOverheating connection. Switch off and call us

Elements and thermostats are replaceable parts. Replacing an element means draining the cylinder, so it’s a job for an electrician or plumber, and we check the circuit and switch while we’re there.

Unvented (pressurised) cylinders

If your cylinder is unvented (a sealed system, usually with a pressure relief valve, expansion vessel and no tank in the loft), work on it should only be done by someone qualified for unvented systems. Tell us when you call, and we’ll make sure the right engineer comes.

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Need an electrician in St Albans or Herts? Call 0345 3 822 833 or send us photos and a few details.
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Questions we’re asked

Why is my immersion heater not working?

Check the switch, the timer or Economy 7 setting, and the fuse board. If the circuit trips when you switch it on, or there is power but no heat, the element or thermostat has usually failed.

How do I know if my immersion element has gone?

The usual signs are no hot water with the switch on, or the RCD tripping as soon as you switch the immersion on. An electrician can confirm it with a quick test.

Does my immersion heater have a reset button?

Many immersion thermostats have a safety cut-out with a small reset button under the cover. It operates if the water gets too hot. Don’t take the cover off yourself; it is live. If it keeps tripping, the thermostat needs replacing.

Can an immersion heater element be replaced?

Yes. It means draining the cylinder and fitting a new element and usually a new thermostat. On unvented cylinders it must be done by someone qualified for unvented systems.

Written by SEGplc. Last updated 19 October 2026.

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Emailhello@segplc.comPhone0345 3 822 833St Albans local line01727 238 999OfficeSEG House, 192 Watford Road, Chiswell Green, St Albans, Herts AL2 3EBHours7 days, 7am–10pm · emergencies by arrangementLeadershipMichael Simm · Russell Solts
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