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An EICR in Rickmansworth that found a connection starting to burn.

A homeowner booked a routine EICR. Our engineer found the immersion heater's line connection starting to burn and its earth fallen out, fixed both on the spot, and walked the customer through everything else.

Kitchen ring end-to-end test: the open circuit that showed the broken neutral

A homeowner in Rickmansworth booked an EICR on their house. They wanted to know what condition the wiring was in and how much, if anything, needed doing.

At a glance
LocationRickmansworth (WD3)
CompletedOctober 2026
WorkEICR (electrical safety report)
PropertyThree-bedroom house with a garage and conservatory
Time on siteAbout 3 hours (22 Oct 2026)
SEG teamOlly
Kitchen ring end-to-end test: the open circuit that showed the broken neutral
Kitchen ring end-to-end test: the open circuit that showed the broken neutral
Insulation resistance test at the consumer unit
Insulation resistance test at the consumer unit
Continuity test on a circuit at the consumer unit
Continuity test on a circuit at the consumer unit

What we found

  • At the immersion heater, the earth conductor had come out of its terminal and a loose line connection was starting to burn
  • An open-circuit neutral on the kitchen ring, found on the end-to-end continuity test
  • Exposed live joints under a kitchen cabinet
  • Low insulation resistance readings on seven circuits, including lighting, the hob and the cooker
  • A broken socket on the landing and a missing dimmer switch in the living room
  • The bathroom extractor fan and the front porch light not securely fixed
  • Two garage fluorescent fittings missing their covers, and three downlights not working

What we did

  • Inspected the house room by room, then tested every circuit: earth loop and fault current, RCD trip times, end-to-end continuity on all four rings and insulation resistance
  • Re-terminated the immersion heater's line and earth connections on the spot, then retested them with a good result
  • Checked the loft for damaged cables (much of it is boarded, and nothing obvious was found)
  • Walked the customer through every finding before leaving, with a photo report of each observation
  • Recommended the remedials (make the kitchen joint safe, trace the kitchen ring fault, replace the under-cabinet and garage tubes, and a new consumer unit) and, because of the low readings on seven circuits, a partial or full rewire, which the customer wants a quote for

Equipment used

  • Kewtech KT63DL multifunction tester

Paperwork: Electrical Installation Condition Report (EICR) with a photo report of every observation.

Need something similar in Rickmansworth? See EICRs and rewiring, or electricians in Rickmansworth. Call 01727 238 999 or tell us about the job.

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Emailhello@segplc.comPhone01727 238 999Also on0345 3 822 833OfficeSEG House, 192 Watford Road, Chiswell Green, St Albans, Herts AL2 3EBHours7 days, 7am–10pm · emergencies by arrangementLeadershipMichael Simm · Russell Solts
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