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Lutron RadioRA 2: repairs, support and upgrades.

Lutron has retired RadioRA 2. We keep existing systems working, and plan upgrades to RadioRA 3 that keep the scenes and keypads you rely on.

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Got a RadioRA 2 system?

Send us photos of your keypads and the repeater, and a rough list of rooms. We will tell you whether to repair, extend or upgrade, and what it will cost.

Send my details

Where RadioRA 2 stands

RadioRA 2 was Lutron’s wireless lighting control system for more than a decade, and plenty of homes still rely on it for their keypads, dimmers and blinds. Lutron retired it in June 2023, ended maintenance updates in June 2024 and security updates in June 2025. Its replacement, RadioRA 3, launched in the UK in January 2025.

Your system will not stop working on a set date. But replacement parts are becoming harder to find, and new features will only come to RadioRA 3.

How we help RadioRA 2 owners

  • Fault-finding: keypads not responding, dimmers failing or flickering, rooms dropping off the system
  • Repairs and replacement parts, where compatible parts can still be sourced
  • Lighting circuits checked: many “system” faults are really wiring, loading or LED compatibility problems
  • Upgrade surveys: we record your rooms, scenes and devices and check with Lutron what can be reused
  • Upgrades to RadioRA 3, planned so your favourite scenes and keypad layouts carry across

RadioRA 2 and RadioRA 3 compared

Lutron RadioRA 2Lutron RadioRA 3
StatusRetired by Lutron in June 2023; maintenance updates ended June 2024 and security updates June 2025Lutron’s current system, launched in the UK in January 2025
Radio (UK)Lutron Clear Connect at 868 MHz, extended by repeatersClear Connect at 868 MHz plus a 2.4 GHz mesh (Clear Connect Type X)
System sizeBuilt around main repeaters; around 200 devices on a larger systemUp to four processors; Lutron UK quotes up to 400 devices
Keypads and controlsseeTouch keypads and the older rangeVierti keypads (made for Europe), Pico remotes, dimmers, sensors and Lumaris tape light
App and smart homeLutron Connect app through a bridge; Apple Home, Alexa and SonosLutron app; Apple Home, Google Home, Alexa, Sonos and Ring, and links to Control4, Crestron and Savant
Set-up softwareRadioRA 2 software, now archivedLutron Designer, unlocked by Lutron’s RadioRA 3 training
Best forLooking after an existing RadioRA 2 installationNew installations and upgrades

Signs it is time to upgrade

  • A failed keypad, dimmer or repeater that cannot be replaced like for like
  • You are extending or renovating and want new rooms on the same system
  • You want Google Home or Ring alongside Apple Home, Alexa and Sonos
  • New LED fittings flicker or will not dim smoothly on the old controls
  • You want an app and system that are still being updated

What to send us

  • Photos of your keypads, and of the main repeater (often in a cupboard or the loft)
  • Any model numbers you can see on labels
  • A rough list of rooms and what each keypad controls
  • What is not working, or what you would like to add

Use Tailor my quote to send photos, or call 0345 3 822 833. See also our smart home and lighting control guide, where Lutron RadioRA, HomeWorks and Rako are our picks.

See our work in private homes. Pools, lighting control and cinema rooms in Totteridge, Radlett and Hampstead.

RadioRA 2 questions we’re asked

Is Lutron RadioRA 2 still supported?

Lutron retired RadioRA 2 in June 2023. Maintenance updates ended in June 2024 and security updates ended in June 2025. Lutron names RadioRA 3 as the upgrade path.

Will my RadioRA 2 system stop working?

No. It does not switch off on a date, and many systems will run for years. The issue is that failed parts get harder to replace and the system no longer receives updates, so it is worth planning ahead rather than waiting for a fault.

Can I add more rooms to RadioRA 2?

Sometimes, if compatible parts can still be found and the system has capacity. For anything more than a small addition, upgrading to RadioRA 3 is usually the better investment.

Can my existing keypads and dimmers be reused with RadioRA 3?

It depends on the exact models. Lutron’s UK specification treats RadioRA 2 and RadioRA 3 as separate systems, so we check your components with Lutron before quoting rather than assuming they can be carried over.

What does an upgrade involve?

A survey of your existing system, a new RadioRA 3 processor, replacement or reused controls as agreed, programming in Lutron’s software by a Lutron-trained installer, and a handover so your scenes and keypads work the way you are used to.

How much does an upgrade cost?

It depends on how many rooms, keypads and dimmers you have and how much can be reused. Send us photos and a rough room list and we will quote clearly.

Sources

Written by SEG. Lutron, RadioRA and HomeWorks are trademarks of Lutron Electronics; SEG is independent of Lutron. Last updated 11 October 2026.

Need it done by a date?

Tell us the deadline. We’ll tell you honestly whether we can hit it — and we usually can.

Contact

Talk to SEG

Questions about a job, a certificate or a programme of works? Call the office or send a message. Head office in St Albans, serving Herts, Beds, Bucks and London.

Emailhello@segplc.comPhone0345 3 822 833St Albans local line01727 238 999OfficeSEG House, 192 Watford Road, Chiswell Green, St Albans, Herts AL2 3EBHoursMon–Fri 8am–5pm · emergencies by arrangementLeadershipMichael Simm · Russell Solts
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